Hospitality Principles (HOS 110)

Term: 2019-2020 Fall

Faculty

Schedule

Wed, 6:00 PM - 8:30 PM (8/19/2019 - 12/13/2019) Location: MAIN L 203

Description

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ADA/504 Accommodations
Pregnancy Modifications
Sex Discrimination and Sexual Harassment
Notice of Nondiscrimination

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This course introduces the hospitality industry and essential customer service and communication skills that ensure efficient delivery of quality services. Students are taught the skills neccessary to effectively communitcate, meet the service quality expectations of a diverse clientele, and approapriately represent their organizations.