Hospitality Principles (HOS 110)

Term: 2026-2027 Fall

Faculty

Mr. Rob H Reagan

Business Program Director

Student Hour Information:

Location: WAN 236D

Time & Day: M,W,F 1:00-1:50 & T,TH 10:30-11:30

In office or virtual on MS Teams

Or by appointment 605-718-4743

Description

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Sex Discrimination and Sexual Harassment
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This course introduces the hospitality industry and essential customer service and communication skills that ensure efficient delivery of quality services. Students are taught the skills necessary to effectively communicate, meet the service quality expectations of a diverse clientele, and appropriately represent their organizations.