Hospitality Principles (HOS 110)
Term: 2026-2027 Fall
Business Program Director
Student Hour Information:
Location: WAN 236D
Time & Day: M,W,F 1:00-1:50 & T,TH 10:30-11:30
In office or virtual on MS Teams
Or by appointment 605-718-4743
This course introduces the hospitality industry and essential customer service and communication skills that ensure efficient delivery of quality services. Students are taught the skills necessary to effectively communicate, meet the service quality expectations of a diverse clientele, and appropriately represent their organizations.