Hotel & Lodging Internship (HOS 120)

Term: Online Only

Faculty

Description

Select below for statements regarding:

ADA/504 Accommodations
Pregnancy Modifications
Sex Discrimination and Sexual Harassment
Notice of Nondiscrimination

---

This course examines the management of hotel and lodging operations with an emphasis on customer service and improving profitability. Students are introduced to the basics of facilities management in core lodging segments, operational procedures, guest relations, and the relationships between operational departments. Analysis of operational efficiencies to improve organizational outcomes is also addressed.