Hospitality Principles (HOS 110)

Term: Online Only

Faculty

Mr. Rob H ReaganShow MyInfo popup for Mr. Rob H Reagan

robert.reagan@wdt.edu

Business Program Director

Student Hour Information:

Location: WAN 236D

Time & Day: M,W,F 1:00-1:50 & T,TH 10:30-11:30

In office or virtual on MS Teams

Or by appointment 605-718-4743

Mr. Duane Paul MartensonShow MyInfo popup for Mr. Duane Paul Martenson

E-mail address is hidden, click here to e-mail

Accounting Program Director

Office Hours

MWF 10:00-11:00

TH 10:30-11:30

Description

This course introduces the hospitality industry and essential customer service and communication skills that ensure efficient delivery of quality services. Students are taught the skills necessary to effectively communicate, meet the service quality expectations of a diverse clientele, and appropriately represent their organizations.